1. Information We May Collect

Depending on how you use our services, we may collect the following types of information:

Personal Information

• Full name
• Mobile number
• Email address
• City, country, or other required contact details
• Name and Gotra for Puja and Sankalp purposes
• Necessary information about family members
• Booking and payment-related information

Technical Information

When you access our website or application, certain technical information may be collected automatically, including:

• IP address
• Browser and device information
• Operating system
• Website or application activity
• Access time and general usage information

2. How We Use Your Information

We may use your information for the following purposes:

• To process and manage your Puja or religious service booking
• To include your name and Gotra in the Sankalp where applicable
• To send booking confirmations and service-related information
• To process payments and transactions
• To provide customer support
• To improve our website and services
• To identify and prevent fraud, misuse, or technical issues
• To fulfill applicable legal and administrative obligations
• To send information about new Pujas, services, or special events where you have provided
appropriate consent or where permitted by applicable law

3. Name and Gotra Information

For certain Shri Ambe religious services, Name and Gotra may be required for the Sankalp associated with the Puja.

Information provided for this purpose may be shared, to the extent necessary, with the relevant priests, Acharyas, temples, or religious service providers involved in conducting or facilitating the ceremony.

4. Payment Information

For online payments, we may use authorized and trusted payment gateways or payment service providers.

Sensitive payment information such as card, bank account, UPI, or other payment details may be processed through the systems of the relevant payment provider and subject to its privacy policy.

Shri Ambe generally does not intend to store complete card or banking information on its own systems unless required for a legitimate and lawful purpose.

5. Who We May Share Information With

We may share your information, where necessary and appropriate, with:

• Relevant priests, Acharyas, or religious service providers
• Temples or service providers involved in organizing the Puja
• Payment gateways and payment service providers
• Technology, hosting, and communication service providers
• Customer support providers
• Government authorities or legal bodies where required by law
• Relevant parties where necessary to prevent fraud, security threats, or unlawful activities

We do not intend to sell or rent your personal information unnecessarily.

6. Security of Your Information

We make reasonable efforts to implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, misuse, or loss.

However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.

7. Cookies and Tracking Technologies

We may use cookies, analytics tools, and similar technologies to improve your website experience, understand how our services are used, and improve our products and services.

Cookies may store certain information on your browser or device.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of our website.

8. Marketing and Communications

Where you have provided appropriate consent or where permitted by applicable law, we may send you:

• Information about Pujas and religious services
• Information about special occasions and events
• Service-related updates
• Promotional communications

You may opt out of marketing communications at any time through the available unsubscribe mechanism or by contacting us.

9. Children's Privacy

Shri Ambe's services are generally intended for adult users.

We do not knowingly seek to collect personal information from children where such collection requires parental consent under applicable law.

If we become aware that personal information has been collected from a child in circumstances where such collection was not appropriate, we may take reasonable steps to delete the information.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, or other external services.

Shri Ambe does not control the privacy practices of these third parties. We recommend reviewing the applicable privacy policy of any external website or service before providing personal information.

11. How Long We Keep Your Information

We may retain personal information for as long as reasonably necessary to:

• Provide the requested services
• Maintain booking and transaction records
• Fulfill legal or regulatory obligations
• Resolve disputes
• Prevent fraud and misuse
• Meet legitimate business requirements

When information is no longer required, we may securely delete or anonymize it where permitted by applicable law.

12. Your Rights

Subject to applicable laws, you may have certain rights regarding your personal information, including the right to:

• Request information about the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your information where legally applicable
• Opt out of marketing communications
• Raise questions, concerns, or complaints regarding your privacy

To exercise applicable rights, you may contact Shri Ambe through the official contact details provided on our website.

13. Changes to This Privacy Policy

Shri Ambe may update this Privacy Policy from time to time.

Where appropriate, significant changes may be communicated through the website or other appropriate channels.

The Last Updated date at the top of this page indicates when this Privacy Policy was most recently revised.

14. Contact Us

If you have any questions, requests, concerns, or complaints regarding this Privacy Policy, your personal information, or our privacy practices, please contact Shri Ambe through the official contact details provided on our website.